Solved: 'Account is not linked to order'

Anonymous · ‎13-12-2016

I have logged into my account then tried to order a tablet but it keeps saying my account is not linked to the order...what is it on about?!

Cleoriff · ‎13-12-2016

Hi @Anonymous Probably the only thing you can do at this point is contact customer services

http://www.o2.co.uk/contactus

We have no access to your account details so would have no idea why it's not linked. Sorry ...

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎13-12-2016

Hi @Anonymous Probably the only thing you can do at this point is contact customer services

http://www.o2.co.uk/contactus

We have no access to your account details so would have no idea why it's not linked. Sorry ...

Veritas Numquam Perit

MI5 · ‎14-12-2016

Most likely a glitch or it could be maintenance time.
Try it again this morning or for your own sanity, go in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎20-12-2016

Hey @Anonymous How are you getting on? Did you manage to order your tablet in the end?

O2

'Account is not linked to order'

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears