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Account cancelled

Adon
Level 1: Joiner
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Why is it until

now I got billed from my account which I cancelled already last 5th of August 2024? I was surprised just today when I found out about it because I checked my bank account. Can someone help me with this please. Thanks

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MI5
Level 94: Supreme
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Registered:

@Adon 

Did you cancel?

Guide: Cancelling Your Contract 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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