on 23-11-2023 11:58
23-11-2023 12:42 - edited 23-11-2023 12:43
23-11-2023 12:42 - edited 23-11-2023 12:43
Try the online log in
If its ok then uninstall the app, reboot your phone and reinstall the app
otherwise
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202