on 30-03-2015 08:00
Now Ive googled it and it says it charges £1/minute, I am pretty scared and would like to know if there is a chance to cancel the charges when they are going to hit?
This number is apparently famous quotes from footballers and other fascinating facts.
30-03-2015 08:07 - edited 30-03-2015 08:08
Hi there, good morning.
As you're the one who has made the call, albeit by accident. I'm afraid that you're going to be liable for the charges for that call!
It may seem unfair, and I agree to a certain extent but o2 will have to pay the charges for that call therefor they will charge you.
It's just a matter of how much this mistake will now cost
I would definitely talk to cs though, u never know u might get lucky, although I very much doubt it.
Sorry it's not better news.
on 30-03-2015 08:09
Only customer service can help with this but when speaking to them ask them to add a premium call bar to your account to save any further issues. I suggest speaking to them, should be open now, rather than live chat as they are more flexible.
30-03-2015 20:01 - edited 30-03-2015 20:06
We have had another post just recently with a mistaken click on a link to this number.....The OP complained to the company (who use the number).......They got their money refunded as I remember.
O2 refused to do anything about it.