This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

78484

Ljuk75
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-05-2024 12:24

on ‎14-05-2024 12:24

I keep being charged £1.50 for messages to my phone. I have tried texting stop to this number but the message won't send.

How can I stop this number messaging me

Message 1 of 3
782 Views
0 Kudos
2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 9137 Posts
  • 72 Topics
  • 1822 Solutions
Registered:

‎14-05-2024 13:00 - edited ‎14-05-2024 13:03

‎14-05-2024 13:00 - edited ‎14-05-2024 13:03

Often in texting short codes the networks sees them as chargable. Make sure your spend cap is not set to zero

Guide: Spend Caps & Charge to Mobile on O2 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
769 Views
0 Kudos

MI5
Level 94: Supreme
  • 152110 Posts
  • 651 Topics
  • 28948 Solutions
Registered:

on ‎14-05-2024 13:03

on ‎14-05-2024 13:03

@Ljuk75 

See help here:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

https://psconsumers.org.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
767 Views
0 Kudos
Top Kudoed Authors
View All
Top