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Ljuk75
Level 1: Joiner
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on ‎14-05-2024 12:24

on ‎14-05-2024 12:24

I keep being charged £1.50 for messages to my phone. I have tried texting stop to this number but the message won't send.

How can I stop this number messaging me

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Enlli
Level 69: Guiding Light
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‎14-05-2024 13:00 - edited ‎14-05-2024 13:03

‎14-05-2024 13:00 - edited ‎14-05-2024 13:03

Often in texting short codes the networks sees them as chargable. Make sure your spend cap is not set to zero

Guide: Spend Caps & Charge to Mobile on O2 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎14-05-2024 13:03

on ‎14-05-2024 13:03

@Ljuk75 

See help here:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

https://psconsumers.org.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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