cancel
Showing results for 
Search instead for 
Did you mean: 

5G sim 1 not provisioned

OfficiallyCody
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have recently upgraded to the Samasung S20+ and it says sim 1 not provisioned, I have looked at community posts that have had the same issues and that have been solved and tried what it says on them, no matter what I do it doesn't work, getting frustrated with it now, if anyone can help it would be much appreciated.
Message 1 of 9
846 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@OfficiallyCody 

Use your old sim until things settle down.

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
843 Views

OfficiallyCody
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Do you think its because of this virus?
Message 3 of 9
840 Views

jonsie
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 9
835 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Bambino wrote:

@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 


I really hope not!

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
827 Views

pgn
Level 74: Whizz kid
  • 35208 Posts
  • 223 Topics
  • 1558 Solutions
Registered:
"until things settle down", yes definitely the virus there.
Message 7 of 9
806 Views

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 8 of 9
759 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@madasaf1sh wrote:
Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..

As above. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
758 Views