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4g to 5g

william4
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how do i change from 4g sim to 5g sim i have a new hand set

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pgn
Level 77: Grand Master
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You will need to request a 5G SIM from O2, or take photo id to an O2 shop and get one there. 

O2 will need to enable 5G on your account.

Your handset will need to be 5G capable.

Finally you will need to be in an area with 5G signal to use it.

Good luck, @william4.

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pgn
Level 77: Grand Master
  • 39343 Posts
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  • 1790 Solutions
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You will need to request a 5G SIM from O2, or take photo id to an O2 shop and get one there. 

O2 will need to enable 5G on your account.

Your handset will need to be 5G capable.

Finally you will need to be in an area with 5G signal to use it.

Good luck, @william4.

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