30 days notice

[martins-place]

I want to cancel both my contracts with 02 they end this month but i dont have the sim cards to text to cancel also there is no one to one chat to talk to any one so how do i go about it ?

[MI5]

@martins-place 

You'll need to keep trying Guide: Coronavirus Community Help and Support 

[martins-place]

It seems so long winded just to give 30 days notice so many links you plain just land up on a page that has nothing to do with what you want if i cant get it canceled i'l just cancel my direct debits  then 02 will be forced to contact me.

[MI5]

They won't contact you.
They will just sell your debt to an agency who will hound you for full payment and give you a negative credit score.
Your choice to follow the advice or not though......

[jonsie]

Cancelling direct debits is not the way to go. You don't want threatening letters and a credit rating at rock bottom

For additional numbers try these

 0800 977 7337,  0800 587 4005 and 0800 090 1808

You could try Skype 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

[Bambino]

@martins-place You do not need to give 30 days notice any more. Do not cancel your Direct Debits. O2 will only contact you to pay what you owe if you do that. If you don't pay they will then put a negative marker on your credit rating, which will affect you for years to come, and because of the negative marker, you won't get a contract with any mobile provider, or credit for anything else for that matter. On top of all that, they'll also pass what you owe onto a debt collection agency.

[martins-place]

So how would  i get them 2 numbers i have disconted ? i dont want to move over to month to month as i have not used the 2 contracts in the last 2 years but have been paying for them ?

[jonsie]

You need to call

or do it the old fashioned way by writing

Here’s the address, if you’d rather drop us a line:

O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP