Solved: Re: 02 order

Anonymous · ‎06-02-2018

Hi i applied for a samsung 8 they have took the 19.99 up front payment i have got 4 emails and t @ c email dose this mean i have been approved has when i sigin in to my account it says theres nothing to show?

MI5 · ‎06-02-2018

Your order won’t show until you get the dispatch email which usually is in the evening.
You can then track your order delivery following the links in the email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-02-2018

Your order won’t show until you get the dispatch email which usually is in the evening.
You can then track your order delivery following the links in the email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-02-2018

Dose this mean i have been giveing my order

MI5 · ‎06-02-2018

Yes, all sounds good so far.
Make sure you click the links in emails to accept the terms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-02-2018

Has bit worried coz they have takeing payment

Anonymous · ‎06-02-2018

There was no link i accept the terms whe. I placed order and they sent me them via email along with legal docments

Anonymous · ‎06-02-2018

It just says click here to read your terms and conditions

MI5 · ‎06-02-2018

Yes, it registers once you’ve read them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-02-2018

Thank you was worried because they had took payment and i haveit herd anying from them when put my order in at 8am

MI5 · ‎06-02-2018

Dispatch emails always go out the evening before delivery so that the next thing you’ll hear from them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

02 order

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable