02 gone down the pan

[Anonymous]

Really cheesed off with 02, now, been with them for 8 years, going to cancel my contract now as i cannot get them on the phone (constantly busy) and i dont want to speak to a robot on the net, all i want to do is change my phone, useless, they really dont care for the customer anymore.

[Bambino]

If you cancel your contract you will have to pay off any months that are still remaining. Are you trying to call on 202 from your mobile?

[Anonymous]

when you said you want to change your phone do you mean you want to upgrade?

[Anonymous]

Have to agree I am doing the same. Been loyal to them for more years than I care to remember and they are no better now than the rest of the mobile world companies.  Really disgusted.

[perksie]

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@Anonymous wrote:

Have to agree I am doing the same. Been loyal to them for more years than I care to remember and they are no better now than the rest of the mobile world companies.  Really disgusted.

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You're only disgusted because you have been told the word no, when you tried to change a phone after 7 weeks, O2 weren't going to allow that.

[Anonymous]

Hi al56.

Perhaps visit your most local O2 high street shop to upgrade. This way you have a chance to walk away with the phone of your choice if it's in stock.

[Toby]

Hi guys,

As suggested by these guys (nice job :)) please try and visit a shop if you can easily. If not, send me a private message and we'll see what we can do.