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Jackie_11
Level 1: Joiner
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I am on payg and have an i phone and recently bought a sony xz3, i put my o2 sim card into the xz3 and everything was working ok for nearly 4 months now i can't get a net work coverage on the phone, everything works ok except for messages( i can receive messages but not send) and dialing in or out, no one can call me , i put the sim back into my i phone and i can't receive sms messages from my friends , when they message me it goes to the xz3, is my sim going faulty, if i go to the shop could they check if it is ok or could it be the phone

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MI5
Level 94: Supreme
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@Jackie_11 

Yes, best to pop into your local store to get both phone and sim checked out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
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  • 27490 Solutions
Registered:

@Jackie_11 

Yes, best to pop into your local store to get both phone and sim checked out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Jackie_11
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Thanks for your advise and quick reply
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MI5
Level 94: Supreme
  • 143442 Posts
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  • 27490 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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