21-06-2024 15:21
my phone is broken and have no acess to anything please help and see what u can do
21-06-2024 15:23
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
You can also buy a phone from anywhere and put your O2 sim in it.
22-06-2024 20:31
How old is your 'phone and from whom did you buy it ?
Is it still under warranty ?
Do you have any form of insurance on it ?
Have you considered buying a new 'phone ?
Have you considered getting it repaired ?
It is very difficult to make suggestions without having quite a bit more information ! 👍
22-06-2024 21:02
Precisely, hence explaining to O2 will yield better results.