@evie2
The extra data is added as a bolt on Guide: Where is my discount or Extra Data?
If texting to get the free credit doesn't work, you'll need to call 4445 and ask O2 to add it for you.
To claim, activate a new qualifying SIM and then text FREE10 to 21500 within 28 days of ordering your SIM. Text must be sent from and Free Credit will only be paid to, the mobile phone number on the new qualifying sim. 16+ only. No cash alternative. Pay As You Go service terms, tariff terms and Big Bundle tariff terms apply, see o2.co.uk/terms.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
