o2 messed up

[lukefowler2023]

10GB of data and £5 credit is missing from my account.

even the website is messed up, it took 3 attempts for o2 to accept a security code to sign up to this forum

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[lukefowler2023]

can pay as you go customers use live chat

[pgn]

Yes, but better results from either calling 4445 at around 08:10 or contacting O2 via DM on Twitter or FB, links just below. Good luck, @lukefowler2023.