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not registered on network

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Moggy
Level 1: Joiner
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on ‎09-07-2021 15:28

on ‎09-07-2021 15:28

not registered on network resulting from water ingress on my Samsung A10 Mobile please help 

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madasaf1sh
Level 78: King of Kings
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on ‎09-07-2021 15:38

on ‎09-07-2021 15:38

@Moggy

Sounds like your sim is damaged.

You need to contact customer services on 4445 or pop into an o2 store to get a new sim card.

If it still doesnt work it could be your phone is faulty and water damaged in which case you will need to replace the phone.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12134 Posts
  • 69 Topics
  • 3237 Solutions
Registered:

on ‎09-07-2021 15:38

on ‎09-07-2021 15:38

@Moggy

Sounds like your sim is damaged.

You need to contact customer services on 4445 or pop into an o2 store to get a new sim card.

If it still doesnt work it could be your phone is faulty and water damaged in which case you will need to replace the phone.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Moggy
Level 1: Joiner
In response to madasaf1sh
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on ‎09-07-2021 16:47

on ‎09-07-2021 16:47

Thanks for your help

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madasaf1sh
Level 78: King of Kings
In response to Moggy
  • 12134 Posts
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Registered:

on ‎09-07-2021 17:39

on ‎09-07-2021 17:39

you are welcome slight_smile
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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