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free10

dozza811
Level 1: Joiner
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i have a new sim that says text free10 for ten pounds free credit and its saying the offer isn’t for me 

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Cleoriff
Level 94: Supreme
  • 111865 Posts
  • 800 Topics
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Hi @dozza811 

Did you get the sim from O2? If not, some are old and out of date. https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-... 

However you need to call O2 on 4445.

Or social media

 Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111865 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @dozza811 

Did you get the sim from O2? If not, some are old and out of date. https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-... 

However you need to call O2 on 4445.

Or social media

 Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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