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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 48318 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 24101 Views
  • 19 replies
  • 2 kudos

Lost phone

Lost phoneO2 said they would send new SIM with same Number Pay as u GoThis did not arriveTried again but was asked many security questions I coul not answer as I have lost phone!!!

Anonymous by • Not applicable
  • 3532 Views
  • 9 replies
  • 0 kudos

Resolved! Auto top up

I do a monthly auto £20 for my granddaughter this month it has been taken out of my bank account but only £16.75 has been topped up so her allowances haven't reset why is this

Grandad5 by • Level 1: Joiner
  • 2487 Views
  • 4 replies
  • 0 kudos

Resolved! bundles

HI. Just visiting the uk for a short while and then to Europe. My wife and I each bought a 15£ bundle and we understand that there is roaming while in Europe but it appears that we can't ring Europe or get calls from there while in the Uk. Is this co...

Anonymous by • Not applicable
  • 1603 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Pay As You Go - cost for RECEIVING texts in Australia?

Hi there guys. I’m out in Aus for one whole month, so the O2 Travel deal (at £4.99 a day!!) is not for me. Planning to turn off my data roaming and divert calls to voicemail for the month.I can see O2 PAYG text and call charges in Australia on the O2...

Anonymous by • Not applicable
  • 2101 Views
  • 1 replies
  • 0 kudos

Resolved! Help - never used a smartphone before

I am an elderly lady and going on a cruise and the internet is ridiculously expensive. So I have bought an O2 PAYGO smartphone which I hope to use when we are in port, but still on board the ship. I want to use it to check emails etc. This is apparen...

Anonymous by • Not applicable
  • 4938 Views
  • 13 replies
  • 1 kudos
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