Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! GALAXY TAB A - Can international sim cards be used with this device

I intend to buy a Samsung galaxy tab A from O2 and send it back to Nigeria. I am wondering if an international SIM card can be used for this device, or if it is limited to O2 SIM cards only

Mobile Broadband set up on a new Huawei 4g dongle - Help!

Hi all, I've bought a Huawei 4g dongle (not the wifi one) and am having no luck at all setting it up. It came in an o2 branded box with o2 instructons and everything says just follow the on screen instructions, but it's not happening. I've got a PAYG...

Resolved! Can't Check Data Usage on iPAD with pre loaded 12GB SIM

I recently bought a pre loaded 12GB Sim for my iPAD - seems to work Ok other than when I go into settings I can't use "Manage 02 Account" under mobile data to check my usage - it asks for an email / password login (I can't work out what it thinks the...

Resolved! data internet not working

Hii am asking if the data works in sudan ?!

Resolved! New sim

Just bought a new phone from car phone warehouse which included a £10 airtime credit with a big bundle offer. Inserted the sim in the phone and the balance is zero and and asking for top up. What can I do please

Resolved! Using O2 in Iraq

I am using o2 in Iraq. I am not able to make calls or check my voice mail, I was able to make calls 3 months ago. Why is it changed please help

Resolved! Some questions about "Charge to mobile" on iOS

I was looking around at "charge to mobile" options as I know Three do it for Google Play but not for iOS and EE apparently do it for iOS but only on pay monthly contracts. So anyway I checked the Apple site about it (https://support.apple.com/en-gb/H...

Resolved! topping up on payg

my dad only needs his phone in case of emergencies does not use that often.why not have a £5 top up because he had nearly £5 left and because he hasnt topped up in the last 6 months this was wiped out and lost £5 doesnt seem fair to me at all .what d...

Resolved! Bolt on

Hi I need to buy a bolt on for data as I'm on pay as you go. I tried online and it looked all succesful but I get a message on my phone saying you don't have credit to pay for the bolt on, but I can't get to a check out point to load my card details ...

Resolved! no signal in USA, but still paying my monthly bill

I have had numourous attempts by the gurus to get a signal on my phone, no one can help, I get old text messages, but cant reply as I have no network,

O2

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