Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50897 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25574 Views
  • 19 replies
  • 2 kudos

Resolved! Simcard blocked

Dear O2 I've had serious problems with the signal since today shows me Technical problems and Simcard Blocked. My cell phone is a Blackberry Q5 OS 10 put out Simcard turn off the cell phone then it works and finally all the time it's blocked I hope y...

Javi41 by Level 2: Apprentice
  • 3019 Views
  • 17 replies
  • 0 kudos

Resolved! lost sim card

Lost mu phone with o2 pay as you go sim. How to get a replacement? 

daivux by Level 1: Joiner
  • 3086 Views
  • 11 replies
  • 0 kudos

Hotspot issue

I have two phones, a Motorola Moto G 3 and a Motorola G5. I use Big Bundle data tariffs for both. When I try to use the G5 as a hotspot, it connects perfectly to other devices and I can browse without a problem. When I try to do the same with my G3, ...

Anonymous by Not applicable
  • 2820 Views
  • 25 replies
  • 0 kudos

Resolved! Top ups

I use pay as you and use my phone for calling aboard etc . I just noticed I have nearly 100 pounds of money on my account.. I top up monthly 20 pounds .. I have a blackberry phone .. so how can I take some of my credit back??

Dieter by Level 1: Joiner
  • 1158 Views
  • 5 replies
  • 0 kudos

Resolved! Data overcharging

I got a new pay as you go sim with £10 on it with a data rate of 1p a MB Quickly used up the credit and I was very surprised, went to see how much data I had used and my phone said just over 300MB (should be £3 of data) whilst I had used next to zero...

Anonymous by Not applicable
  • 2525 Views
  • 5 replies
  • 0 kudos

Resolved! block calls

Can anyone help,i need to block a number,i have a nokia asha 302 

Anonymous by Not applicable
  • 1624 Views
  • 5 replies
  • 0 kudos

Resolved! Big Bundles Clarification

Hi. I was wondering if someone could clarify something for me. Apologies if this is a bit long-winded... I've been with O2 for years now and have been on the Text & Web tarrif for as long as I can remember which I've been happy with for how I use my ...

Anonymous by Not applicable
  • 2421 Views
  • 6 replies
  • 1 kudos

Resolved! Keeping same number

O2 online chat not working. I am trying to find out how to keep a phone number when I change phones. I'm staying with o2 but new phone requires a micro sim so I'm not sure how to transfer number over. Thanks

Anonymous by Not applicable
  • 3231 Views
  • 3 replies
  • 0 kudos