Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Re: charged for unanswered calls

Why if I make local a call on my pay as you go phone do I get charged when there is no answer to my call. Surely this cannot be right ( just topped up and charged for 2 unanswered calls)

Resolved! Re-enable an old SIM

I've had an O2 PAYG Sim in my phone for a few years but as I've not used it for some time it's been deactivated and the number no longer exists.The SIM is showing emergency calls only at the moment and ringing it gives a message that the number doesn...

charged for unanswered calls

I'm being charged for unanswered calls from landline or other mobile phones too (while I'm in the UK). I have "international" SIM card or so. Is it normal? I googled for it and as I understand it is called connection cost. Is there some other PGO tar...

VOICEMAIL NUMBER HAS CHANGED TO GERMAN

MY VOICEMAIL NUMBER CHANGED TO A GERMAN NUMBER WHEN GALAXY S7 EDGE WAS UPGRADED TO OREO. MY BILL HAS DOUBLED BECAUSE OF THIS, HOW CAN I GET THE 02UK VOICEMAIL NUMBER BACK.

Resolved! top up

Hi!If I top up with 10 puonds my card, than will I get automatically 2 GB data amount, or shall I do anything else for that?

how to obtain a new phone number for a second phone

Unable to register a second phone to my existing O2 acct. without a new phone number. Without the new number I cannot topup or make / receive calls on the new phone.

Resolved! Nokia 7 plus

I would like to know if O2 will be adding the Nokia 7 plus smartphone to its Pay-As-You-Go phones in the near future.

Resolved! O2 rewards phones

I have been looking at the O2 rewards site and saw some nice phones i can save my credit up to buy.But there is a problem. There are not links to look at the phones properly and it does not say how much they are.In fact there is no information at all...

Resolved! New data rollover in my PAYG tariff.

From Aug 23rd I was informed that my PAYG tariff would be changed to double up on my texts and minutes. I was also told that any data left at the end of the current month would rollover to the next month to a maximum of 4GB. Does this actually mean t...

FREE10 not working

I just registered a new sim, offer on the back says to text free10 to 21500 by 10.10.18 but reply says this offer isnt for me???

O2

Forum Posts