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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
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  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 22436 Views
  • 19 replies
  • 2 kudos

Resolved! pay as you go

How do I top up my pay as you go phone

003 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Unable to change tariff on pay as you go

My daughter is on pay as you go but currently on the £10 bundle tariff, I have tried the last three days to change her to the £15 one but this is not letting me do that, she is currently abroad on a school trip and I have topped up her phone but the ...

Nbat1-2-3 by • Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Data Use Question

Hello! I got a phone plan with O2 last month and £20 was enough to last me the whole month. This month I figured I’d see if I could get by with £15. However, I keep getting notifications that I’ve hit £2 of data per day. I’m not sure how this is poss...

More problems.

I switched to 02 and chose a rolling plan after speaking to a member of staff in a shop. I work abroad a lot so go inbetween the UK and mainly Europe constantly.I travelled abroad and discovered I couldn't phone or text, then posted here and got the ...

Nedley by • Level 1: Joiner
  • 301 Views
  • 2 replies
  • 0 kudos

Data issue

just topped up my new 02 sim with £10 big bundle including 7gb data unlimited calls and text for a month however on the my o2 app it’s saying I only have 800mb of data till next month when the big bundle included 7g it’s now asking me to tip up again...

updated sim

I updated my original O2 sim to go in a newer phone. After updating to a mini sim I can no longer sms (text). How do I get the sms text service re-instated?

Sean10 by • Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos
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