Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67516 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35217 Views
  • 19 replies
  • 2 kudos

Resolved! Claim reward

How do I claim my reward

Stash1210 by Level 1: Joiner
  • 557 Views
  • 1 replies
  • 0 kudos

Resolved! Change up payg package

Want to upgrade the payg package before monthly renewal date. Website tells me I cannot.

Resolved! Your new tariff: £5 Big Bundle will start on 13 September 2037!

I want to change tarrif from classic ti big bundle, but o2 state:"Your new tariff: £5 Big Bundle will start on 13 September 2037".Not really prepared to wait 17 years for a tarrif change.WTAF?!!!!

MrC by Level 1: Joiner
  • 1243 Views
  • 4 replies
  • 0 kudos

Resolved! Big bundle

I would like to cancel my current tariff

Chris241 by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Finding out phone number for SIM

Hi, I'm trying to find out what the number is for my O2 sim that I have. I tried messaging "NUMBER" to 2020, but unfortunately it doesn't work. It just gets stuck on "Sending..." and then fails to send the message. The SIM is connected to O2 UK and i...

Resolved! Pay as you go sms

I topped up my mobile this morning and it cleared.Then a few minutes later i got a text from a phone number 07985 651409 sayingO2:We were unable to process your latest payment. In order to avoid fees please update your information via an O2 link.Is t...

jamie37 by Level 1: Joiner
  • 1081 Views
  • 4 replies
  • 0 kudos

Resolved! International call

I used to call UAE by 17p/min, now when I change my number to PAYG, it’s charged me £1/min, There is bolt in to reduce the rate as before ?!

M337 by Level 1: Joiner
  • 947 Views
  • 3 replies
  • 0 kudos

Resolved! How to deactivate data?

Hi I am on O2 pay-as-you-go. I need to deactivate my data. I am using my Sim in a tracker device it keeps eating all of my data so fast that all the balance just flies away. Is there anyone who knows the code that can be sent to network to the activa...

Waseem by Level 1: Joiner
  • 1724 Views
  • 1 replies
  • 0 kudos

I don't get voice message alerts

Hi! When someone leaves me a message on my phone I can retrieve it by dialling 901. I just have no idea when someone has left me a message as I don't get an alert. Any ideas how I can set this up? Thanks!

Tara5 by Level 1: Joiner
  • 1057 Views
  • 4 replies
  • 0 kudos