Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Couple of sites blocked to me, they were gambling sites. Love PAYG deal, I need to get 18+ unlock for internet. Sadly I only got expired passport and provisinal UK driving license both expired about a year or two ago. I can go to local shop and buy 1...
I topped up my phone yesterday which is when the bundle ran out but it won’t bring up the ‘Renewed’ messages and still tells me there’s £10 in my account when it should have been renewed into the bundle. Help? I have to use my data today since I’m go...
I topped up £10 when I registered my O2 SIM card, and When I successfully registered and logged in on the App, the balance showed is £0. Why???!!!!!
Can I renew my top up before the set date eg top up now even know it’s not due until the 5th of September
Hi can anyone advise how the £5 bundle works please? I have £10.00 debited from my account at the end of each month. From previous converastions with O2 on line, what I could gather was that I pay £5 for one month but then have £5 credit for the mont...
Hello, I'm having issues claiming my free £10 credit. I've topped it up with £10 as stated and sent the text to 21500, but the message keeps failing to send and says couldn't send message. Is there anyway to fix this?
How do I disable the balance notifications after every message and phone call?
Hi,I have not been able to register/sign-up for auto top for a few times now. I used the same credit card to do regular top up without any problem, but failed to register auto top up using the same card. Would appreciate if somebody can help. The err...
After renewing my phone contract I received text message from phone no +447771125799 saying payment for latest bill could not be processed and asking me to update payment info to [mod edit: removed to ensure safety] obviously i did not do this suspec...
Data from previous bundle didn’t roll over.I also had one day left of data I had about (70GB left) and it got erased when I switched bundles that day. (So I didn’t get to use that data on my final day)
