Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I recently changed from pay monthly to a big bundle PAYG sim. I transferred the number with an O2 advisor on the phone but since the sims switched over, I cannot make calls or texts but am able to receive them. My phone is an IPhone 8 and I'm not sur...
I have just installed a new payg sim card in my phone. I live in Denmark. My phone will not text or call to the UK and I do not know why. O2 have not helped as they tell me I have to call them. I am using a Sony Xperia XA1 Ultra.Any ideas why I'm not...
Both my wife and I changed our mobile phones to Apple iPhone 6s. I contacted O2 and requested new sim cards (nano) as we wanted to keep our existing telephone numbers. O2 sent us new sim cards and we put them in the phones. All is good except that we...
I have just got an o2 sim and have topped it up however it has automatically set me to the £10 bundle but this is not what I want. So I have to wait a month to change the bundle or can I get it switched over straight away?
I am having trouble with my phone it’s not allowing me to call out or send text
I have just spent over £15 On bolt on and websaily now my bundle is due to renew i it won’t let top up again.. I bought a bolt on.. I top up 30.My bundle is due to renew on the 17th it’s only got £14 pounds left. When can I top up again..
i am currently on payg with new o2 number, how do i trasfer my regular number from another network to o2 payg, can this be done online now or how is it done ? how long does it take?
I have an O2 account set up with three PAYG numbers assigned to it. I’m trying to use auto top up but when I go to the auto top up page it only ever shows me the mobile number of the first of my three phones. There seems to be no way to specify one o...
My data won’t work but my calls and messages will
Hi, I recently got my pay as you go sim. I topped up the new sim with £10, However I have been unable to send any shortcode messages to 82122 and 60154 respectively. These are live radio competitions, I would definitely appreciate the help.Thankyou.
