Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My bill this month is over £19 I m you have charged me for Disney which I do t have or use and you promised me a £40 refund from last month onto my future bills and this has not been added and I do t know this number 00902423495747 and don’t remember...
I don't have enough funds in my bank to be taken for my monthly rolling plan, but I have a balance of £11 in my top up balance. Could I use that to pay this month's rolling plan??
I want to cancel the account for . How do I do this? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Wanted to uprgrade to the £15 big bundle 20gb of data and unlimited calls and texts. I followed the intructions and txt 21300 then topped up £15 and got a txt saying i have a fresh £15 big bundle with 2gb of data 750 min and 2000 txts. then a txt rig...
Hello, Is it possible to top up with a bank transfer and not only with a credit card?
Hi Guys, I am on Pas As You Go and looking for the best options for calls and data. Data is mainly for navigation, sometimes in the EU. Which is the best option? Rolling plan? Bolts on? Regards,Huba
To cut a long story short - I work from home and I’ve been experiencing internet issues for almost a week and can’t get online. My manager has advised me to get a data SIM so that I can get back online but I’m not sure if that would even work. I’m on...
I have a £5.00 bundle but only get the option to top up from £10 onwards?
I try to top up via web top up and it tells me to log in when I'm already logged in, then it says it can't find my account and to click here and redirects me to my o2 where I am logged in. This happens everytime I want to top up and I am unable to to...
I’ve received an email and message thanking me for my order and saying I’ve now got an out-of-bundle charges reduction. I haven’t made any order! Please advise.
