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WiFi calling

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danielle11
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on ‎19-07-2021 12:46

on ‎19-07-2021 12:46

I have a iPhone 11 and can’t seem to get WiFi calling working and it doesn’t show up in my setting?
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MI5
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on ‎20-07-2021 10:12

on ‎20-07-2021 10:12

Actually @TheresaV @danielle11 

I've just noticed this is posted in PAYG.

If that is true, then wifi calling is not available, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎19-07-2021 12:51

on ‎19-07-2021 12:51

@danielle11 

First you need to call O2 to enable wifi calling on your account and to check that iData is also enabled.

Then, you need to turn it on in your MyO2. 

wifi on.JPG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TheresaV
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on ‎20-07-2021 10:06

on ‎20-07-2021 10:06

Hi @danielle11 did you manage to get this working with the advice given above?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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MI5
Level 94: Supreme
In response to TheresaV
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Registered:

on ‎20-07-2021 10:12

on ‎20-07-2021 10:12

Actually @TheresaV @danielle11 

I've just noticed this is posted in PAYG.

If that is true, then wifi calling is not available, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TheresaV
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on ‎20-07-2021 12:23

on ‎20-07-2021 12:23

Thanks for noticing @MI5, I haven't seen that myself either! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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