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16-02-2018 13:39 - edited 16-02-2018 13:46
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16-02-2018 13:39 - edited 16-02-2018 13:46
I have managed to drop one of my PAYG phones into water, and it has drowned. I have £9.98 credit on this phone, how can I transfer this credit to my other PAYG phone?
I did a chat, but the operative was not able to assist.
Thank you.
Did a search, and think I can sort it, thank you.
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on 16-02-2018 13:54
As lon as both phones in your name you can transfer the credit but it will cancel the sim you are transferring from.
Alternatively you can just get a new sim with same number and credit for the damaged one.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-02-2018 13:54
As lon as both phones in your name you can transfer the credit but it will cancel the sim you are transferring from.
Alternatively you can just get a new sim with same number and credit for the damaged one.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-02-2018 13:55
@tarren2You would need to contact customer services to transfer any credit. I presume that's how you got it sorted? https://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 16-02-2018 14:03
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