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Topped up And have no credit?

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Dan69
Level 1: Joiner
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on ‎15-10-2021 17:59

on ‎15-10-2021 17:59

Changed my tariff and then topped up my phone. Got a message saying I had the big bundle. But I have nothing no call, message or 4g??

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MI5
Level 94: Supreme
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on ‎15-10-2021 22:21

on ‎15-10-2021 22:21

@Dan69 

You need to contact O2 to reset things.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152285 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎15-10-2021 22:21

on ‎15-10-2021 22:21

@Dan69 

You need to contact O2 to reset things.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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