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on 10-05-2022 16:14
I recently changed my monthly plan to a Pay as u go plan, once I did it, I topped it up with £20. I haven't used my number neither for calls or internet and now my credit is £0. Can someone explain me why? Isn't the pay as you go plan consist in paying only what you spend? How have those £20 been spent ? How can I contact an 02 agent?? Thanks
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on 10-05-2022 16:51
Bundles last for 30 days then you need to top up again.
Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-05-2022 16:51
Bundles last for 30 days then you need to top up again.
Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

