Stop text offers

GeorgeTT · ‎03-09-2020

I have a PAYG sim in a device that lets my 86 year old mother press if there is anything wrong and it sends me a text.

It seems to forward on every 4 days messages from O2 about topping up and getting 500 min free.

When I get an alert, I think something has happened to my mother. How do I stop the texts???

I have tried using 2220 and they stopped for a month. I treid contacting O2 and the agent promised they would stop, But NO.

Anyone any Ideas apart from moving to a different provider?

Many Thanks

George

MI5 · ‎03-09-2020

@O2Waqas

Can you help please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Waqas · ‎03-09-2020

Yes certainly @MI5 thank you for the tag.

@GeorgeTT Sorry to hear about the issues that you are experiencing, i will send you a private message so we can look into this for you

Thanks

Waqas

MI5 · ‎03-09-2020

Thanks @O2Waqas

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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