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Spending limit

LJ27
Level 1: Joiner
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on ‎28-06-2023 18:22

on ‎28-06-2023 18:22

Hello, Is there a way for me to turn off the daily spending limit as it only gives me around 10 minutes of using my data before it turns it off and I have a long trip in a few days and need my data the whole day incase of an emergency, problem etc.

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jonsie
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on ‎28-06-2023 18:47

on ‎28-06-2023 18:47

contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎28-06-2023 19:10

on ‎28-06-2023 19:10

@LJ27 

You've posted in PAYG. Is that correct? 

If so, what do you mean by daily spending limit as there are no limits on PAYG other than available credit.

Maybe it's something you have set in your phone settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MK44
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on ‎08-07-2023 03:35

on ‎08-07-2023 03:35

mine is doing the same and i have pay and go. did you figure it out? 

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pgn
Level 77: Grand Master
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on ‎08-07-2023 07:26

on ‎08-07-2023 07:26

@MK44 wrote:

mine is doing the same and i have pay and go. did you figure it out? 

@MK44 - did you see the response on your other post?

 

https://community.o2.co.uk/t5/Pay-As-You-Go/web-daily-limit/m-p/1631687/highlight/true#M30589

 

@LJ27 - the link above may help you too, as pointed out further up this thread:

1000004128.png

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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