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Replacement sim

Melsharp
Level 1: Joiner
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hi

Yesterday my daughter lost her phone, I rang O2 and had the sim blocked and a new sim sent out. I’ve now received it and I’m not sure if it will work as it says pay monthly and business sim, she was in a big bundle pay as you go. Will I need to get a new sim? Thanks

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MI5
Level 94: Supreme
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@Melsharp 

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Melsharp 

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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432 Views