Solved: Replacement sim

Melsharp · ‎20-08-2021

hi

Yesterday my daughter lost her phone, I rang O2 and had the sim blocked and a new sim sent out. I’ve now received it and I’m not sure if it will work as it says pay monthly and business sim, she was in a big bundle pay as you go. Will I need to get a new sim? Thanks

MI5 · ‎20-08-2021

@Melsharp

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-08-2021

@Melsharp

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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