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Replacement sim

Melsharp
Level 1: Joiner
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hi

Yesterday my daughter lost her phone, I rang O2 and had the sim blocked and a new sim sent out. I’ve now received it and I’m not sure if it will work as it says pay monthly and business sim, she was in a big bundle pay as you go. Will I need to get a new sim? Thanks

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MI5
Level 94: Supreme
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@Melsharp 

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122305 Posts
  • 609 Topics
  • 19020 Solutions
Registered:

@Melsharp 

It's the wrong type for you.

You'll need to call them back for the correct PAYG sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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