Solved: Renewal

Bundless · ‎01-09-2020

Hello i bought bundles . And i want to turn off auto renewal how to do this

Cleoriff · ‎01-09-2020

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx

Edited to add, if you have any issues then please contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎01-09-2020

Hi @Bundless

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx

Edited to add, if you have any issues then please contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

O2

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