on 17-07-2022 17:43
Can you please help topped up phone but arrived in New York and phone not able to connect to any service
on 17-07-2022 17:48
on 17-07-2022 17:48
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
on 17-07-2022 18:30
Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - Turn off 4g (use 3g)