cancel
Showing results for 
Search instead for 
Did you mean: 

Phone not working in America

Steve19
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can you please help topped up phone but arrived in New York and phone not able to connect to any service 

Message 1 of 3
368 Views
2 REPLIES 2

madasaf1sh
Level 77: Grand Master
  • 10676 Posts
  • 56 Topics
  • 3100 Solutions
Registered:

@Steve19 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
366 Views

MI5
Level 94: Supreme
  • 147064 Posts
  • 636 Topics
  • 28288 Solutions
Registered:

@Steve19 

Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - Turn off 4g (use 3g)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
356 Views