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O2 SMS Message: You need a balance of at least £10 to renew your bundle or it will expire

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Classicus
Level 2: Apprentice
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on ‎10-11-2021 10:37

on ‎10-11-2021 10:37

Hi
I received the following message from O2:
"You need a balance of at least £10 to renew your bundle or it will expire".
I started using the sim card a month ago (October 14). And I only use it to receive sms messages.
If I don't top up now, will I lose the number?

My understanding is that I only need to top it up once every 6 months.  I'd appreciate some guidance. 
Regards

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MI5
Level 94: Supreme
In response to Classicus
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on ‎10-11-2021 20:31

on ‎10-11-2021 20:31

Welcome @Classicus slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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