Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎29-03-2020

O2 PAYG Topup

Can someone help me understand why when I pay for a top up, I still see a 0.00 balance on my O2 account?

Only asking here as O2 have stopped taking any calls other than you have lost your phone or are in danger, but are very willing to take payment.
Highlighted
Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: O2 PAYG Topup

[ Edited ]

@PayAsYouGo 

Your money is taken in exchange for allowances.

Depending on your tariff, you will now have calls, texts and data included.

https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)