Hi all,
I’ve got a Nokia 3210 (2024), bought new from the O2 shop in Torquay this February. Recently I’ve noticed that when I make a call, it takes a while to dial, then switches to 2G. As soon as the call ends, it jumps back to 4G.
I ran the compatibility check here: https://www.o2.co.uk/help/international-and-network/network-and-coverage/3g-switch-off
Everything checks out (IMEI and model number), but when I select the phone make, it says “Not compatible” — even though HMD (who makes the phone) confirmed to me that it’s VoLTE compatible.
I’m pretty much at a loss. The phone is new, and I’ve already contacted HMD who insist it supports VoLTE. Is this an O2 provisioning issue? Has anyone else had this problem with newer Nokia models?
Thanks in advance!
