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No service. Ported a pay as you go EE sim card to an O2 sim card.

Falconr3
Level 1: Joiner
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on ‎06-03-2024 20:04

on ‎06-03-2024 20:04

Hi all. I recently ported from EE to O2, but have received no service, and it seems my number isn’t even working now? Could someone offer help? Thank you.

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MI5
Level 94: Supreme
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on ‎06-03-2024 20:08

on ‎06-03-2024 20:08

@Falconr3 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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