Solved: New sim

connie9960__ · ‎17-06-2024

I’m returning to the UK after some time in Australia and I’m trying to order a new pay as you go sim. My old UK number is deactivated and I can’t access it, but o2 won’t let me order a sim without a UK number.

How do I order a sim?

MI5 · ‎17-06-2024

@connie9960__

Use a friends or family members UK number.

It's only a contact number so anything will do.

Or order one from Amazon or eBay etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-06-2024

@connie9960__

Use a friends or family members UK number.

It's only a contact number so anything will do.

Or order one from Amazon or eBay etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎17-06-2024

Or @connie9960__ if you are already back in the UK, pick one up in Tesco ! 👍

MI5 · ‎17-06-2024

They aren't yet!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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