National Database sim query

[Meeko]

I recieved a free national database simcard which was supposed to be £15 a month data and calls. They send a voucher code to recieve this but When i activated the sim in my phone nothing came through. When i checked my 02 account it says Simply No Allowance.  I need to add credit. Is this the correct sim card i have been given. 

[jonsie]

Take photo ID and go into the O2 store

I believe they exclusively deal with these sim cards

[Oxonian]

I think that you are referring to the National Databank @Meeko ?

If so, these are O2 pages about the scheme :-

National Databank | Free Mobile Data, Minutes & Calls

https://www.o2.co.uk/national-databank

What is data poverty? How O2 is supporting the National Databank

https://www.o2.co.uk/inspiration/the-drop/how-o2-is-supporting-the-national-databank

It might also be worth searching this community as some questions were asked about this scheme last year.