Solved: My bundle

MA566 · ‎23-10-2021

Hello

yesterday when the time to top up I change my bundle from 10 to 15£ and I received a conformation email then I top up £15 but they take only £10 after few minutes they showed I have to top up again because I don’t have balance to get £15 bundle?!!!

MI5 · ‎23-10-2021

@MA566

You need to speak to o2 about this on 4445 or these numbers from another phone Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-10-2021

@MA566

You need to speak to o2 about this on 4445 or these numbers from another phone Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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