cancel
Showing results for 
Search instead for 
Did you mean: 

MMS

GeeDubya
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why can't I send MMS messages from my Moto G5S?

Message 1 of 6
775 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127501 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Make sure you have mobile data turned on and at least a 3G signal and check the settings are correct by texting the word “active” to 2020. Save the settings that get sent back then reboot your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
773 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 127501 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Make sure you have mobile data turned on and at least a 3G signal and check the settings are correct by texting the word “active” to 2020. Save the settings that get sent back then reboot your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
774 Views

GeeDubya
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Cheers. Just needed to turn on mobile data and mms sent O.K.

Message 3 of 6
769 Views

MI5
Level 94: Supreme
  • 127501 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
764 Views

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

The bigger question @GeeDubya is why would you want to send an MMS? It's very expensive to send images that way. You'd be much better off sending images via Whatsapp or iMessage if you're an iPhone user over WiFi, which won't cost you anything.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 6
746 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Welcome to our forum @GeeDubya! Good to see you got your question solved, thanks @MI5 for your help. slight_smile

 

Cheers @Bambino too for the suggestion on using wi-fi. slight_smile

Message 6 of 6
698 Views