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Is this really o2 or spam scam ?

Retired-Cyclist
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O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed]

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MI5
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@Retired-Cyclist 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 10
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MI5
Level 94: Supreme
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@Retired-Cyclist 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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MI5
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@Retired-Cyclist 

Could you also edit your post to remove the link please.

It will stop anyone else from clicking on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 10
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Retired-Cyclist
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Not sure how to edit post to remove link?
Message 4 of 10
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MI5
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It's too late now @Retired-Cyclist 

You only get an hour to edit.

I did report it to the mods too so someone will get round to it I'm sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 10
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Cleoriff
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@MI5 wrote:

 

 

I did report it to the mods too so someone will get round to it I'm sure.


It seems a long time since I've seen one online. rolling_eyes

Requests to move threads or edit posts have been ignored (as far as I'm concerned)

Veritas Numquam Perit

Girl in a jacket
Message 6 of 10
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MI5
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Same here. I guess they've all gone due to covid....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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And yet here we are. They should give us the power to edit... lol

Veritas Numquam Perit

Girl in a jacket
Message 8 of 10
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MI5
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Yeah, I can just imagine you with that 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Cleoriff
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Veritas Numquam Perit

Girl in a jacket
Message 10 of 10
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