How long does it take for 02 to restock a mobile you want

[Anonymous]

Pay as you go

[MI5]

There's a strong possibility that the XZ will no longer be stocked, so you may have to look elsewhere.

[Cleoriff]

---

@outofstockwrote:

still waiting!!!!!

---

@outofstockDid you look at the Forest Green as suggested by @Marjo here?

https://community.o2.co.uk/t5/Pay-As-You-Go/How-long-does-it-take-for-02-to-restock-a-mobile-you-wan...

[outofstock]

its done throught o2 insurance, i called and they had it in stock,  i recieved no email, i decided to call them again , they did have it in stock but i recieved no email for delivery, i called again this morning and they didnt have it in stock!!!!

[outofstock]

they can  supply me with a different phone (xperia x) and that is and older phone than the xz, why would they have that in stock and no the xz?  @MI5

[MI5]

I wasn't aware it was an insurance replacement you were asking about and I was referring to O2 sales stock.
Insurance replacements are totally different so you need to continue to discuss your options directly with the insurer.

[Cleoriff]

---

@MI5wrote:
I wasn't aware it was an insurance replacement you were asking about and I was referring to O2 sales stock.
Insurance replacements are totally different so you need to continue to discuss your options directly with the insurer.

---

Yes that's an important piece of info which was missed. Probably due to the fact that @outofstock joined a thread initially posted by @Anonymous...

[MI5]

Or they assumed it would be o2 sending the replacement?

[outofstock]

still no replacment phone, im paying for a the contract, the phone and insurance and i still havent got a phone 3weeks now!!!!!

[MI5]

Have you made a complaint?
http://www.o2.co.uk/how-to-complain

[Linda1959]

If I've made an order online and it's out of stock could I change it ?