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How do I cancel my contract?

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Alan3
Level 1: Joiner
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on ‎20-02-2018 14:51 - last edited on ‎20-02-2018 15:34 by

on ‎20-02-2018 14:51 - last edited on ‎20-02-2018 15:34 by

I have stopped using this account, but sadley I have lost the SIM so I am unable to cancell the account?

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MI5
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on ‎20-02-2018 14:54 - last edited on ‎20-02-2018 15:35 by

on ‎20-02-2018 14:54 - last edited on ‎20-02-2018 15:35 by

Hi @Alan3

Please see how to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152271 Posts
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on ‎20-02-2018 14:54 - last edited on ‎20-02-2018 15:35 by

on ‎20-02-2018 14:54 - last edited on ‎20-02-2018 15:35 by

Hi @Alan3

Please see how to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎20-02-2018 14:55 - last edited on ‎20-02-2018 15:35 by

on ‎20-02-2018 14:55 - last edited on ‎20-02-2018 15:35 by

@Alan3 If it's a PAYG sim, if you don't top up or make any calls or send any texts in the next six months the number will expire by itself.

I DO NOT WORK FOR O2



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