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E-Sim

Lmmhz
Level 1: Joiner
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I would like to have an E-sim for my account please. How can I get one?

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gmarkj
Level 66: Unequalled
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If you are on pay as you go (which is where you have posted) then you will not be able to get one @Lmmhz 

If you are on a pay monthly account, then the best way is to visit your local o2 store.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
Level 68: Extraordinaire
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If you are PAYG and want to keep O2 signal whilst having an eSIM you are best moving to Giffgaff 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 36: Perceptive
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@Lmmhz 

If you visit your local O2 retail store as suggested by @gmarkj, please ensure that you take photographic identification with you. 👍   

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madasaf1sh
Level 78: King of Kings
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@Oxonian 

 

Not going to help the Op, as they are on PAYG which we are all assuming they are on, as that is where they have posted, and o2 dont do PAYG esims so will be a fruitless exercise... 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 5
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