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Vic7
Level 1: Joiner
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Hi

i have changed to rolling plan but internet does not work

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TallTrees
Level 53: Renowned
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Sorry to hear your difficulties with Internet connection @Vic7 

Contact o2 customer services Here 

Guide: How to find help & contact O2 

Check any network issues here

Guide: How can I sort out my network issues? 

 



HAPPINESS IS BEE SHAPED

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pgn
Level 79: Lord of the Boards
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@Vic7  If you changed from a PAYG Big Bundle, with monthly top-up, to a Pay As You Go: Introducing "Rolling Plans" - check your card has been debited for this month (at your bank or card issuer).

If you moved from Contract to PAYG, several SIM settings need to be changed on your handset:

https://second-handphones.com/knowledge-centre/post/apn-settings-o2 has both Contract and (PAYG) settings. Settings can be sent to the phone by texting ACTIVE to 2020. Simply save and reboot your device. 

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