Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Spending Cap

Hi, I would like to remove my spending cap please.

Resolved! O2 not working on my phone

I took a new O2 basically switched from 3, and the O2 agent said my phone will start in 24 hours but it’s not even working after 48 hours

Resolved! Getting a iPhone 13 for chest wondering if I need a new SIM card

I will be getting a new iPhone 13 on Christmas. I am just wondering if I need a 5G SIM card and if so how I could get one. I now have a iPhone 7 Plus with a 4g sim card

Resolved! The money was not credited to the balance

The money was sent on December 17th from a PayPal account, but it was not credited to the account, what is the reason? Payment details: You authorized opcode Dec 17. 2021, 13:52.Print page Operation overview Delivery serviceO2 PIN Top-up amount GBP15...

Resolved! my order

my order

Resolved! Pay as you go sim not working

Recently topped up pay as you go SIM and changeddown to £5 Big Bundle, only use sim in a connected device for alarms. SIm not working at all, even in phone. Any thoughts...

Resolved! Stop payment

Hi, I'm back to my country and I would like stop payments because I don't need this number longer. Regards

Resolved! Data roaming

Data has run out in Spain is there a bolt on I can buy while I'm here

Resolved! Top up

I top up, my minutes were activated, yesterday I received a message that I didn't have enough credit to activate my extra option. I cheked and I have no minutes or credit ... what to do?

Resolved! Message alert

Why can’t I get rid of a notification for a message when there isn’t any message there - driving me nuts!

O2

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