Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 51 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 18 replies
  • 2 kudos

Resolved! O2 not working on my phone

I took a new O2 basically switched from 3, and the O2 agent said my phone will start in 24 hours but it’s not even working after 48 hours

Poonam by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! The money was not credited to the balance

The money was sent on December 17th from a PayPal account, but it was not credited to the account, what is the reason? Payment details: You authorized opcode Dec 17. 2021, 13:52.Print page Operation overview Delivery serviceO2 PIN Top-up amount GBP15...

Vlad22 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Pay as you go sim not working

Recently topped up pay as you go SIM and changeddown to £5 Big Bundle, only use sim in a connected device for alarms. SIm not working at all, even in phone. Any thoughts...

GWB by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Stop payment

Hi, I'm back to my country and I would like stop payments because I don't need this number longer. Regards

grzegorz2 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Data roaming

Data has run out in Spain is there a bolt on I can buy while I'm here

9000sd by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Top up

I top up, my minutes were activated, yesterday I received a message that I didn't have enough credit to activate my extra option. I cheked and I have no minutes or credit ... what to do?

Bianca97 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Message alert

Why can’t I get rid of a notification for a message when there isn’t any message there - driving me nuts!