Data not working

[CharlieW20]

I paid for my monthly pay as you go sim 3 days ago. I’ve took my sim out, restarted my phone and my data is not working. My text messages aren’t either just my calls? I’m basically paying monthly for phone calls and i barely call people. I want a solution asap 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

[Enlli]

This is not O2 so you will need to contact them

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

[Oxonian]

@CharlieW20 

There might be something herein that is of help :-

Guide: Text Message Tips (not sent or received) 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please let us know how you get on.