Data in Europe

[Anonymous]

I have an iphone 6. I have been abroad to Germany, for 3 days and Spain for 1. each time I do not have an data. I know it says 'UK data use will be updated within 30 minutes. Data used in our Europe Zone may take up to 24 hours. Minutes and texts in the UK and our Europe Zone usually update within 24 hours but international calls may take longer.' But evenafter 3 days I had nothing. 

Does this mean I have to wait for 24 hours before I can use data abroad?

I also have been told that 4G does not work abroad and to turn it off.

[Anonymous]

Thanks all, I contacted O2 who said my blot on was set to a blackberry! 

I've never had a blackberry in my life. Also when I took the sim card only deal, I'd put that it was an iphone.

This is odd as I have used my phone in Tenerife without any problem. Very odd!!

[MI5]

Blackberry is the default tariff so if they can't be bothered to set the correct one, that's what you get!