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Change plan

lizba
Level 1: Joiner
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Registered:

Hi

 

I do not have a computer, and I do not have how to change the package right now.
Please change the package we have on the lines to 10 DATA Big Bundle
Our lines
xxxxxxxxxx

xxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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TallTrees
Level 49: Rootin' Tootin' 
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Hello @lizba 

 

This is not Customer Services you need to contact them with requests.

This is a Forum for Customers to use and ask questions.

 

Please remove your mobile numbers as this is an open Forum and not secure.



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
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Hi @lizba 

 

this is a link to Customer Services website

http://www.o2.co.uk/contactus

from O2 phone 202

from Landline 03448090202

from abroad +44344809o2o2

 

best wishes TallTrees



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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Registered:

@lizba 

If you're already on Pay As You Go, text the following free to 21300:

Big Bundles

  • 10DATABB for the £10 data tariff
  • 15DATABB for the £15 data tariff
  • 20DATABB for the £20 data tariff
  • 25DATABB for the £25 data tariff
  • 30DATABB for the £30 data tariff
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
Level 49: Rootin' Tootin' 
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Registered:

Hi @lizba 

This link may also help you 

https://community.o2.co.uk/t5/Pay-As-You-Go/Change-plan/m-p/1235435#M12934

 

Welcome to the O2 Forum and hope you get it sorted out for you....Best wishes 



HAPPINESS IS BEE SHAPED

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EmilieT
Former Staff
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Registered:

Good morning @lizba, and welcome to the community sun

 

There's some useful advice on how to change your plan above, have you managed to get it all sorted in the end?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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