Change plan [ Edited ]

[lizba]

Hi

I do not have a computer, and I do not have how to change the package right now.
Please change the package we have on the lines to 10 DATA Big Bundle
Our lines
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[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[TallTrees]

Hello @lizba 

This is not Customer Services you need to contact them with requests.

This is a Forum for Customers to use and ask questions.

Please remove your mobile numbers as this is an open Forum and not secure.

[TallTrees]

Hi @lizba 

this is a link to Customer Services website

http://www.o2.co.uk/contactus

from O2 phone 202

from Landline 03448090202

from abroad +44344809o2o2

best wishes TallTrees

[MI5 Level 94: Supreme]

@lizba 

If you're already on Pay As You Go, text the following free to 21300:

Big Bundles

• 10DATABB for the £10 data tariff
• 15DATABB for the £15 data tariff
• 20DATABB for the £20 data tariff
• 25DATABB for the £25 data tariff
• 30DATABB for the £30 data tariff

[TallTrees]

Hi @lizba 

This link may also help you 

https://community.o2.co.uk/t5/Pay-As-You-Go/Change-plan/m-p/1235435#M12934

Welcome to the O2 Forum and hope you get it sorted out for you....Best wishes 

[EmilieT]

Good morning @lizba, and welcome to the community

There's some useful advice on how to change your plan above, have you managed to get it all sorted in the end?